Welcome to our new booking system, WCONLINE. The system is easy to use. Just click on any available appointment time (in white) that you’d like to book. You may reserve one appointment per week. You may only book three appointments at a time out of fairness to all students.

 

Don’t forget to use the waiting list if you can’t get an appointment when you need one. Just click on the waiting list link for any day you’d like to see us. You have the option of selecting a time range or a specific instructor. The system will notify you by email if an appointment becomes available. You may easily delete yourself from any list if you no longer wish to remain on.

 

If you wish to receive reminders and waiting list notifications by text rather than email, make sure to update your profile (at the bottom) to include your mobile number and carrier.

 

If you want to see us during the day as a drop-in, we’ll call you at your mobile phone # as long as you entered it when you registered. You may add it to your profile at any time.

 

You will be blocked from making appointments if you miss two appointments during the fall/winter or summer term. Penalty counts are erased at the beginning of fall and summer term.Please cancel at least twenty-four hours in advance to give students on the waiting list a chance to book.

 

If you have courses at other centres and can’t find an appointment to meet your needs here, you may log out and then click on the link to any other centre in Quercus.

 

To Make an Appointment

LOGIN (to book, cancel or view appointments)

The login button will take you to a standard UTOR login page, which will require your UTORid and password.

We are a busy site: book well in advance and leave lots of time before your paper is due to apply what you learn in your sessions.

You can reserve one appointment per week and may only have three appointments scheduled at any one time. If you are more than 15 minutes late for an appointment, we may need to give the appointment to a student who is waiting.

 

Communicating with Us

The reservation system communicates with you via e-mail.  The system will send you e-mail notification of each appointment you book or cancel. It will also send you reminder e-mails and waitlist notifications. Please make sure your e-mail address is correct.  You must use your utoronto email address to use our system.

 

Waiting List

If all appointments are booked on a given date, the reservation system will offer you the option of joining a waiting list. The waitlist function is a notification function only. The reservation system notifies all students on the waitlist when an appointment comes available through cancellation. It is then necessary to go to the online booking site to check for availability as soon as possible. The appointment will be booked on a first-come first-served basis. If you enter the site and find that there are no appointments on the specified date, this means that the appointment has already been booked by another student.

 

Drop-in appointments

Drop-in appointments are sometimes available if regular appointments come open at the last minute. Please put your name on the waitlist and include your phone number if you would like to be called for a drop-in appointment. Priority for drop-in appointments is given to students who have not had an appointment that week.

 

Cancelling Appointments

Please note that you must cancel appointments at least a full twenty-four hours in advance. Timely cancellation makes appointments available to others who are waiting.

To cancel an appointment, login to your account on our homepage.  Then click on “My appointments” in the Welcome tab to the left.

If you encounter difficulties using the system, please contact us at newcollege.writingcentre@utoronto.ca.