Can I come in and have a look? / Do you give tours?
Please email summer.newcollege@utoronto.ca to make arrangements in advance.

I’m not a student at the University of Toronto, can I still apply?
Yes. For the summer, we also open our doors to the general public. Guests can book to stay from one night up to 113 nights (the entire session).

When should I apply? How do I apply?
Reservations are done on a first come first serve basis. You should apply as soon as possible to avoid disappointment. Please go to the “How to Apply” section of this website and follow the instructions.

I want to stay a month or just over a month. How much is the rate?
To calculate your rate, you would multiply the monthly daily rate times the number of nights you wanted to stay. If your stay is over 29 nights, there will be no accommodation tax.

I want to stay a month. Do I need to arrive on the first of the month?
You can reserve a room for a month starting any day of the week. You do not need to arrive on the first of the month. For example, you can reserve to stay from June 3 to July 1 (check-out July 2) which is a total of 29 nights and still get the monthly daily rate.

I want to stay 6 nights or more (but less than a month). How much is the rate?
To calculate your rate, you would multiply the weekly daily rate times the number of nights you wanted to stay. If the stay is under 29 nights, accommodation tax of 13% will apply.

I want to stay the entire summer session. What is the rate?
The 2012 Summer Session is May 4 to August 25, 2012 a total of 113 nights. The total fee is dependant on whether you are a student or not and is listed in the Rates table. If you are paying sessional, your entire balance is due on arrival (less the deposit paid).

I want to stay the entire summer session. Can I pay monthly?
Yes, however, you will be charged the monthly daily rate. You would pay your first month’s (29 nights) rent (at the monthly daily rate) on arrival and then you would pay your subsequent rent 29 nights later (at the monthly daily rate) until your balance is settled.

How much tax do I need to pay?
If you are staying 28 nights or under, accommodation tax of 13% will be charged. There is no accommodation tax if you are staying 29 nights or more.

Are the double room daily rates listed for the double room or are they per person?
The double room daily rates listed are for the double room (which have two single beds in it). You will have to divide this by two to get the per person rate. Please note that we do not arrange roommates for double rooms. There is a maximum of 2 people for a double room.

I will be arriving after 10:00 pm. What should I do?
Please call the Wilson Hall Front Desk (416-978-8877) to let them know that you will be arriving after 10:00 p.m. to make arrangements. This is so that we will not cancel your reservation and to ensure that staff will be waiting for you when you arrive. The Wilson Hall Front Desk (where everyone checks-in is open 23 hours everyday. It will be closed each day from 3:00 a.m. to 4:00 a.m. and during emergencies.

What should I bring with me?
Linen (a bed sheet), a pillow, a pillow case, a towel, a bedspread is all provided! However, you may want to bring an extra towel and alarm clock. Remember there is no daily maid service provided, however, there are coin-operated laundry facilities on each floor. You will need to bring your own kitchen utensils if you plan on using the kitchen facilities on each floor.

Is internet access included?
Yes, “wired” internet access is included in the rooms. You will need to bring your own Ethernet chord to “plug” in or you can purchase one at the front desk for $5. Please ensure that you have updated virus programs and software on your computer or laptop. We also have a computer lab in the library which may be used for a small fee and is open during business hours. Technical help will be available during regular work hours during the week only. Unfortunately, We are not able to provide 24-hour tech support.

I have sent in my application. When should I hear back?
We will not process the deposit if we are unable to book a room for you. We will reserve the room if it is available, and send you a confirmation by email/fax/phone within 1-2 business days. Deposits are non-refundable and are applied to the last payment made prior to departure.

What time is check-in? Check-out time? Where do I check-in?
All residences are within walking distance to each other. Our Wilson Hall Residence front desk (at 40 Willcocks Street) will be used for all check-ins and will be open 23 hours. This desk will be closed for one hour in the middle of the night for a meal break. Check-in is anytime after 3:00 p.m. Check-out is anytime before 11:00 a.m.

I am booked for a month or more, but I have decided to leave early. What do I do? Will I be refunded?
We require six night’s advance notice in writing from your new departure date. Your stay will be then be re-calculated. If the total number of nights after re-calculation is less than 29 nights, your occupancy rate will be re-calculated to the weekly daily rate and the appropriate refund will be given. If the total number of nights after re-calculation is greater than 29 nights, the occupancy rate will be re-calculated to the monthly daily rate and the appropriate refund will be given.

I have not arrived yet. I want to cancel my reservation, how do I do it?
To avoid additional fees after paying the non-refundable deposit, please send us something in writing (by email/mail or fax), stating your name, date of original reservation, and how the reservation was made (i.e. phone/fax/other website), and we will cancel your reservation.

I have cancelled my reservation, can I get my deposit back?
Unfortunately, the deposit is non-refundable, as stated on the application form.

How does the deposit work?
The non-refundable deposit is subtracted from your total amount owing balance. It is not an additional fee.

Do you have parking?
Parking is available close to all three Residence halls. However, it is pay parking and parking in downtown Toronto can be very costly. Guests have the option of parking on city streets in the area (which have pay meters and restricted times) or on University of Toronto parking lots, located across campus. The University of Toronto Parking Office (which is one of the many University of Toronto lots) is steps away from the Residence halls at 1 Spadina Circle. For the most updated rates and more information please call the UofT Parking General Inquiry Line at [416-978-7275] or visit their website at: www.parking.utoronto.ca.

Can I arrive earlier than May 4th?
Unfortunately, full-time University of Toronto students are contracted in Residence until May 1st. Although some leave earlier, it is University of Toronto policy that no one is allowed in the Residence until the end of exams on May 1st. The cleaning staff then have a few days to clean many of the rooms in the Residence, making May 4th the earliest day of arrival.

Can I stay past August 25th?
The last day of the summer session is August 25th and everyone must check-out before 11:00 a.m. on this day. The only residents allowed to stay past this date (additional charges will apply) are registered full-time University of Toronto students who have been accepted to New College Residence Winter Session 2012-2013.