24/7 Emergency Counselling Services

If you are in crisis or need support, the following services provide confidential help, safety, guidance, and counselling 24 hours a day, 7 days a week.

U of T Telus Health Student Support

Mental health and counselling services in over 146 languages. Available to all U of T students. Topics can include mental health, drug and alcohol use, gambling, and more.

Contact

In Canada/North America: 
Phone: 1-844-451-9700

Outside of North America: 
Phone: 001-416-380-6578

Download the app: 
Apple App Store, Google Play

Good2Talk Student Helpline

Confidential support services for post-secondary students in Ontario, with information and referrals for mental health, addictions, and well-being.

In Ontario: 
Phone: 1-866-925-5454

U of T Resources

Health & Wellness Centre

Health & Wellness offers U of T students a wide range of medical and mental health services to help support them in achieving their personal and academic best. The HWC offers resources for every situation and every level of stress. There is no wrong time to reach out.

U of T Chaplains

A multi-faith organization that reflects the multi-ethnic and multi-faith complexion of the University of Toronto. Call or e-mail a chaplain whenever you have questions or want to connect or need counselling.

U of T Sport & Rec

Information about university facilities and opportunities to stay active on campus.

Off-Campus Resources

Assaulted Women’s Helpline

This is a free, 24/7 confidential service offering support, crisis counselling, and safety planning for women experiencing abuse.

Phone: 416-863-0511

Gerstein Crisis Centre

Gerstein provides 24/7 mental health crisis support, including phone, mobile (they can come to you), and in-person services for individuals in distress.  

Phone: 416-929-5200

Toronto Distress Centre

The Centre provides 24/7 emotional support, crisis intervention, and suicide prevention through phone and online service.

Phone: 416-408-4357

Training

New College is committed to providing training opportunities for faculty, instructors, and staff which will help them to: 

  • look for early warning signs for students experiencing mental health difficulties;
  • recognize when a student may be in distress;  
  • refer students in distress to either on-campus or off-campus resources.

LivingWorks ASIST

New College hosts the LivingWorks Applied Suicide Intervention Skills Training (ASIST) program.

SafeTALK Training

New College offers a selection of SafeTALK (Suicide Alertness for Everyone) training sessions, also open to students at U of T. Contact new.orsl@utoronto.ca for more information.

The session is free for students as long as they attend, or cancel before the training. There is a $25 cost if they register and do not attend, charged to their ACORN account. These sessions include a meal as part of the training.